Cancellation Policy
๐ฑ Cancellation Policy โ VedicGrow (Eeshanvi India Enterprises)
At VedicGrow, we strive to provide you with the best gardening products and services. We understand that sometimes you may need to cancel an order. This Cancellation Policy explains how you can cancel your order and the conditions that apply.
1. Order Cancellation by Customer
You may request a cancellation within 24 hours of placing the order or before the order has been shipped, whichever is earlier.
Once the order has been processed or shipped, it cannot be cancelled.
To cancel, please contact our customer support at ๐ง info@vedicgrow.com or ๐ +91 9817950030 with your order details.
2. Refund for Cancelled Orders
If your cancellation request is approved, we will initiate a refund to your original method of payment.
Refunds may take 5โ7 business days to reflect in your account, depending on your bank/payment provider.
3. Automatic Cancellations
Your order may be cancelled by us under the following circumstances:
If the product is unavailable or out of stock.
If payment is not received or is declined by the payment gateway.
If the shipping address provided is invalid or incomplete.
In such cases, you will be notified immediately, and a full refund (if payment was made) will be issued.
4. Non-Cancellable Orders
Certain items may not be eligible for cancellation once processed, including:
Perishable items such as live earthworms or products with limited shelf life.
Customized or special-order products.
5. Contact Us
For cancellation requests or related queries, please reach out:
๐ Address: 260/30, Sainik Nagar, Bahadurgarh, Jhajjar-124507, Haryana, India
๐ง Email: info@vedicgrow.com
๐ Mobile: +91 9817950030